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Home > About Us > Cooperation

Cooperation

'Exciting Korea' values your personal information (hereinafter referred to as 'Company') and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection". The company will inform you of the purpose and method of personal information provided by the customer through the Privacy Policy and what actions are being taken to protect personal information.

When the company revises the privacy policy, it will notify it through the website notice (or individual notice).


Personal Information Items Collected
The company collects the following personal information for membership, consultation, service application, etc.
ο Collection items: Name, date of birth, gender, login ID, password, password question and answer, home phone number, mobile phone number, e-mail, company phone number, marriage status, anniversary, legal representative information, bank account information, service records, access logs, access IP information, payment records
ο How to collect personal information: sign - up through the website, written form, telephone/fax, contest for prizes, delivery requests, provision from affiliates, and collection through the creation information collection tool.

Purpose of personal information collection and utilization
The company utilizes the collected personal information for the following purposes:
ο Provide settlement contents, purchase and payment of charges, delivery of goods or invoices, financial transaction self-certification and financial services, charge collection, etc.
ο Member management
Personal identification, personal identification, prevention of illegal use and unauthorized use of substandard members, confirmation of intention to sign up, age verification, collection of personal information of children under 14 years of age, confirmation of consent from legal representatives, handling complaints, etc., and delivery of notices
ο Use in marketing and advertising
statistics on the development of new services (product) and the delivery of advertising information, such as specialization and events, provision of services according to demographic characteristics, frequency of access, or use of services by members;

Period of use of personal information and its retention
In principle, after the purpose of personal information collection and utilization is achieved, the information is destroyed without delay. However, the following information shall be retained for the period specified for the following reasons:

Retention item : name, date of birth, mobile phone number
Reasons for preservation: Customer management
Retention Period: 5 years

In addition, if it is necessary to preserve the member information according to the provisions of the relevant statutes, the company shall keep the member information for a certain period of time as prescribed by the relevant statutes as follows.

Records on Display/Advertisement: Six months (Act on Consumer Protection in Electronic Commerce, Etc.)
Records on Contract or Subscription withdrawal, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records on payment, supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records on consumer complaints or dispute handling: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records on the Collection, Processing, Utilization, etc. of Credit Information: Three years (Act on the Utilization and Protection of Credit Information)

Procedure and method of destruction of personal information
In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved. The destruction procedure and method are as follows.
ο The information entered by the member of the destruction procedure for membership, etc. is transferred to a separate DB after the purpose is achieved (in case of paper, a separate filing box) and destroyed after being stored for a certain period of time (see retention and use period) in accordance with the internal policy and other related statutes.
Personal information transferred to a separate DB shall not be used for any purpose other than to be retained except by law.
ο Destruction method
- Personal information stored in electronic file format is deleted using a technical method that cannot be replayed.
- Personal information printed on paper is shredded or destroyed through incineration.

Personal information provision
In principle, the company does not provide users' personal information to the outside world. However, exceptions are made in the following cases.
- In case the users agreed in advance
- Where there is a request from the investigative agency in accordance with the provisions of the Act or in accordance with the procedures and methods prescribed in the Act for investigation purposes;

Consignment of collected personal information
The company does not entrust your information to an outside company without your consent. If such needs arise in the future, we will notify you of the consignee and the details of the consigned work and obtain prior consent if necessary.
Rights of users and legal representatives and their methods of exercise;
Users and legal representatives may inquire or modify the personal information of themselves or children under the age of 14 at any time and may request the termination of their membership.
In order to inquire/modify personal information of users or children under 14 years of age, the user can access, correct, or withdraw personal information by clicking on "Remove Members" to cancel (withdrawal of consent)."
Or contact the person in charge of personal information management in writing, by phone, or by e-mail, and we will take action without delay.
If you request correction of personal information errors, we will not use or provide such personal information until the correction is completed. In addition, if the wrong personal information has already been provided to a third party, we will notify the third party of the correction without delay so that the correction can be made.
The company processes personal information terminated or deleted at the request of the user or his/her legal representative as specified in the "Duration of Retention and Use of Personal Information Collected by the Company" and makes it impossible to read or use it for other purposes.



Users who have installed and operated Cookie may refuse it.
Cookies are used to help users use websites faster and more conveniently and to provide customized services.
ο What is Cookie?
A cookie is a very small text file sent to your browser by the server used to run the website and is stored on your computer.
ο Why do you use cookies?
Cookies provide faster web environment for users by saving preferences, etc. Use for service improvement for use. This makes it easier for users to use the service. It also analyzes the frequency of access to various services, visiting hours, participation in various events, and the number of visits to identify users' tastes and interests. Based on this, we offer personalized services, including advertising.
ο If you want to refuse to collect cookies?
The user has the option of installing cookies. Therefore, the user sets options in the web browser. You can also allow all cookies, go through confirmation each time the cookies are stored, or refuse to save all cookies. However, if you refuse to install cookies, it will be inconvenient to use the web and some services that require login is required may be difficult.


Example of how to set up
1) For Internet Explorer:
Tools menu at the top of your web browser > Internet Options > Privacy
설정 Settings
2) In the case of Chrome:
On the right side of the web browser, the Settings menu > Show advanced settings at the bottom of the screen > Set personal information > Cookie


Privacy Service
In order to protect customers' personal information and handle complaints related to personal information, the company designates the department concerned and the person in charge of personal information management as follows.

Customer Service Department: -
Phone number : +8224142152
Email : exkoreatour@gmail.com
Name of person in charge of personal information management: Hanjin Do
Email : exkoreatour@gmail.com

You can report any personal information protection related complaints that occur while using the company's services to the person in charge of personal information management or the department in charge. The company will quickly and fully respond to the users' reports.

If you need to report or consult about any other personal information infringement, please contact the following agency.
1.Personal Dispute Mediation Committee (www.1336.or.kr/1336)
2.Information Protection Marks Certification Committee (www.eprivacy.or.kr/02-580-0533-4)
3.The Internet Crime Investigation Center of the Supreme Prosecutors' Office (http://icic.sppo.go.kr/02-3480-3600)
4.The National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)

 
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